Take Pride: Gordon Collins and Bateman's

If your work ethic were to be graded, would you score an A, E or somewhere in between?

Taking pride in your work is something that is hard to come by these days.

People seem to work just for the sake of working to get a paycheck and nothing more. That is why Patch is spotlighting those who have a sense of pride in their work ethic and strive for their best performance.

Meet Gordon Collins, a waiter and a cook for the past three years at in Glen Burnie, who recently served me a meal.

It’s no wonder he worked his way from dishwasher, to barback and eventually happy hour cook and server.

"I want to treat others the way I want to be treated. When I go out to eat, I notice what the wait staff are doing wrong," Collins said when asked why he thinks he takes pride in his work. "For instance, a waitress I had recently left my table all cluttered with empty dishes and glasses. My meal was incorrect and she never came back to check how things were."

Gordon does things like bringing out the dessert plate, describing each dish with extra enthusiasm. (I haven’t been able to make room for the dessert yet, but it is on my mind when I am ready because of Gordon’s presentation.)

Another small detail that went a long way was when Gordon noticed the beverages ordered at the table and suggested a ordering a pitcher instead would save money.

“Treat yourself, don’t cheat yourself,” Gordon said.

This may not be an "up-sell" but it was incredibly thoughtful and will result in satisfied customers.

"Gordon is a great employee. He does what it takes to take care of his guests. Since I've been there, the amount of steaks have doubled on Monday nights and that is because of him," said Nick Haney, general manager at Bateman's.

You can catch Gordon cooking every Monday night for the happy hour special. For only $2.99 you get a 6-ounce New York strip steak sautéed in onions and mushrooms, all-you-can eat roasted red potatoes and salad bar from 5-7 p.m. in the bar area only. He usually waits tables Wednesday through Saturday evenings. Tell him Patch sent you.

So what if your job is just a job? Don’t take the easy way out and just slide through it. Go above and beyond and take ownership of every job you do. Others will notice.

Do you know someone who lives or works in Glen Burnie and takes pride in his or her work? Email glenburnie@patch.com or tell us about it in the comments.

Sylvia Mentecki February 03, 2012 at 01:07 AM
We love when we have Gordon as a server....and we call him our friend to....!
judi black February 03, 2012 at 03:16 AM
i've known gordon for the time he's been at bateman's. he's a VERY hard worker and can do almost anything in the restaurant and bar. he always has a smile on his face and is a very pleasant person. wtg gordy!
James Donovan February 03, 2012 at 02:34 PM
Gordon is a person you enjoy being around. He is always happy and it rubs off on you, he makes you feel like family and that he is very happy to see you. if you had a bad day are are down when you come in, you will be happy when you leave, He is also a great server and a good worker, We go to Bill Bateman's all the time just to see Gordon and he is a good cook we love the steaks on Monday night.
Laura Leichling February 03, 2012 at 05:45 PM
This was an awesome inspiring story. I feel the same way when it comes to waiting on people. Go a little above the beyond the call of duty... it may not end up in tips and money, but like you Gloria, you will never forget him, and that is priceless.
Gloria Dietz February 03, 2012 at 09:24 PM
Thanks so much everyone. I am so excited that others noticed him as well. I was so happy that someone was so good at what they did every single day that I wanted to spotlight him. And thanks Laura for your kind words, glad it inspired you. We are on the quest for more people like Gordon :)


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